What is MCUBE used for?

MCUBE is a cloud telephony solution that helps businesses communicate through contact center solutions, IVR systems, call tracking, and database integration. MCUBE provides effective customer support, automates workflows, and offers marketing campaign services for all types of businesses.

What is MCUBE Cloud Telephony?

MCUBE Cloud Telephony is a cloud-based communication platform that effectively empowers businesses to manage inbound and outbound calls, SMS blasts, voice broadcast services, and customer interactions.

How can MCUBE help my business?

MCUBE boosts customer engagement, simplifies lead management, and optimizes marketing campaigns, making your business more efficient and scalable.

Do I need physical equipment to use MCUBE?

No! MCUBE operates entirely on the cloud, eliminating the need for hardware devices and enabling remote access.

How do I get started with MCUBE?

Getting started is easy! Contact us at our toll-free number (1800 419 2202), and we’ll help you upgrade your business communication in no time.

Can MCUBE Solutions Integrate with CRM Systems?

Yes, MCUBE solutions integrate perfectly with CRMs to sync call data, keep track of leads, and manage follow-ups without any hassle. This gives your business a single place to manage your customers and makes your business run more smoothly.

Humanizing Multichannel Interactions for Customer Engagement

Key Topics Covered:

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Explore strategies for seamlessly integrating technology into multichannel interactions while preserving the warmth of human connection. Understanding the changing expectations of modern consumers and the need for emotional connection in brand interactions.

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Gain insights into leveraging advanced technologies to improve customer interactions across various channels. Discover how technology can be utilized to expand, not replace, the personal touch.

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Learn strategies for infusing empathy, authenticity, and personalization into multichannel interactions. Understand the significance of genuine human engagement in building meaningful customer relationships.

About The Speaker

Shweta Berry

Director Marketing & Head of Strategic Alliances- Industry & Academia, Marcom, PR, Demand Generation and CSR Divisions at Aeris Communications, India

With a rich experience of 23 plus years in the industry, Shweta has been an outstanding performer throughout her career. She has been instrumental in building and marketing portfolios of products and services from concept to go-to-market during her tenure at Tech Mahindra as Senior Product Manager, and creating digital pitches for multiple industry verticals for the Global Enterprise Services Business Unit which contributed 10% of total Tech Mahindra’s revenue in 2015.

Shweta is an alumna of IIM CALCUTTA, Grenoble Ecole de Management in France, IILM, Lodhi Road, New Delhi and has a Master’s degree from Delhi University.