What is MCUBE used for?

MCUBE is a cloud telephony solution that helps businesses communicate through contact center solutions, IVR systems, call tracking, and database integration. MCUBE provides effective customer support, automates workflows, and offers marketing campaign services for all types of businesses.

What is MCUBE Cloud Telephony?

MCUBE Cloud Telephony is a cloud-based communication platform that effectively empowers businesses to manage inbound and outbound calls, SMS blasts, voice broadcast services, and customer interactions.

How can MCUBE help my business?

MCUBE boosts customer engagement, simplifies lead management, and optimizes marketing campaigns, making your business more efficient and scalable.

Do I need physical equipment to use MCUBE?

No! MCUBE operates entirely on the cloud, eliminating the need for hardware devices and enabling remote access.

How do I get started with MCUBE?

Getting started is easy! Contact us at our toll-free number (1800 419 2202), and we’ll help you upgrade your business communication in no time.

Can MCUBE Solutions Integrate with CRM Systems?

Yes, MCUBE solutions integrate perfectly with CRMs to sync call data, keep track of leads, and manage follow-ups without any hassle. This gives your business a single place to manage your customers and makes your business run more smoothly.

Revolutionizing Customer-Centric Marketing: Leadership Strategies for CXOs

Key Topics Covered:

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The Shift Toward Customer-Centric Strategies

Understanding the evolution from product-centric to customer-centric marketing and its significance for business growth.

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Leveraging AI and Automation for Marketing Optimization

How AI and automation enhance customer insights, improve targeting, and optimize marketing efforts.

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Building a Seamless Omnichannel Experience

Integrating customer interaction across channels to ensure a consistent and personalized experience.

About The Speaker

Mr Amit Gujral is a marketing leader with over 28 years of brand and product marketing expertise across diverse industries. Known for his strategic acumen, he has played a crucial role in shaping go-to-market strategies, driving user acquisition, and optimizing customer engagement through innovative campaigns and digital transformation.

As the former Chief Marketing Officer at JK Tyres, Mr Gujral has enhanced brand value and market positioning. Prior to this, he held the same position at LG Electronics for over a decade, guiding numerous award-winning campaigns and successful product launches. His journey in marketing excellence began with LG Soft India, where he started as R&D Unit Head in 2003, leveraging his Computer Science Engineering background from Bangalore University.

He is also an enthusiastic poet and recently penned the lyrics to the JK Tyre brand film, “Jab Hindustan Mile Hindustan Se”, a moving piece that celebrates the brand philosophy of – By India for India & the Globe being an Innovative brand and the one that also celebrates the humanities greatest invention – ‘A Wheel’.

With a proven track record of crafting impactful marketing strategies, Mr Gujral continues to redefine brand storytelling, customer engagement, and growth acceleration in today’s dynamic business landscape.